Enterprise Service Desk

Enterprise Service Desk

RAJ Tech’s Enterprise helps you to realize a significant impact on your productivity and end user efficiency. Through a proactive approach, we address not only escalating issues in delivery, but also identify and prevent recurring issues thereby providing true value to you through reduction of average incidents/calls per device.

Our extensive reporting helps improve understanding of issues and hence better service levels. With RAJ Tech taking care of your , you are certain to experience the benefits of improved efficiency, 24×7 availability and greater control over your IT costs.

RAJ Tech’s Enterprise Service Desk Offering

  • Integrated service desk from Level 1 (Call logging) to Level 3 ()
  • Facilitating customer Change Request Management, Configuration Management, Availability Management
  • Handling incidents, problems, and service requests

[whohit]Enterprise Service Desk[/whohit]

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